Senior Collections Representative

  • Location
    West Palm Beach, Florida
  • Salary
    $ 40000 - $ 45000
  • Category
    Billing / Collections
  • Job reference:
  • Job type
    Direct Hire

Are you looking to be a part something new in 2020? Are you looking to launch new business, be apart of a new team and have fun doing it? If you are an experienced bilingual in English and Spanish Collections and Customer Service rep, Accounting Principals is looking for you. We’re looking to hire a Senior Collections Representative to join the team of one of our clients who is launching a new location in West Palm Beach, Florida. This company was founded in the early 90’s and they value a culture of accountability and integrity for team members. If this sounds like the right opportunity for you, respond and submit your resume today.

Responsibilities include but is not limited to

  • Outbound calls to customers who have not timely paid to obtain payments and/or reasons for non-payment and setting up a payment plan if appropriate
  • Responding to a variety of customer questions related to their accounts
  • Manage inbound and outbound calls in a timely manner
  • Identify customers' needs, clarify information, research issues and provide solutions
  • Keep records of all conversations in our call center database in a comprehensible way
  • Qualification

  • 3-5 years of experience
  • Collections, call center and customer service experience
  • Preferably with prior commercial collections experience
  • Ability to multi-task, set priorities and manage time effectively
  • Working knowledge of Microsoft Office products including Excel and Word
  • Bilingual English and Spanish
  • Skills

  • The ideal candidate would be one who is articulate
  • Excellent data entry skills
  • Polite and a quick learner
  • Possesses good interpersonal verbal and written communication skills
  • Strong team player
  • Ability to work and communicate with all company departments as well as working independently with limited supervision
  • Job Type: Full time

    Compensation: $40-$45k

    To learn more about this job submit your resume today!

    Please apply with your CV to:

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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