Are you ready for your next career move? We are hiring for a Senior Accounts Receivable Analyst for a permanent role in Nashville, Tennessee. This position is in Nashville, Tennessee. This company offers a flexible work environment and great benefits! This position will pay up to $45k depending on previous experience.
This is a high-volume environment and in this position you will be interacting with members of other departments within the company. The Senior Accounts Receivable Analyst will be researching and validating a high volume of customer claims and deductions. You will field all shipping and billing disputes and will own the claims process from start to finish.
Communicate with customers and clients as well as internal departments to obtain deduction information. Information can include customer debits, shipping documents, PO’s, quotes, and RGA’s etc.
Determine if credit is due by reviewing and comparing documentation to company policies.
Issue credits on valid claims in accordance with company standards and policy.
Negotiate settlements on disputed balances. Collaborate with sales team when settlements cannot be reached.
Proactively research and identify internal issues followed by escalation, to minimize the number of claims in the future.
Provide excellent customer service to internal and external customers.
Work with Team Leader on Process Improvement Initiatives and strategies.
Support department in other projects as necessary
Undergraduate degree in Accounting or Finance is preferred.
Previous experience working with charge backs, claims, returns and/or credit. (2 to 3 years minimum)
Previous large ERP experience, SAP experience preferred
Credit, collections and customer service experience preferred
Proficient with Microsoft Excel and working knowledge of Microsoft Suite
Demonstrated ability to handle multiple tasks under deadlines and ability to work independently, well organized and timely
Detailed oriented with a high level of accuracy
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
Please apply with your CV to: