Senior Accounts Receivable Analyst

  • Location
    Nashville, Tennessee
  • Salary
    $ 40000 - $ 45000
  • Category
    Accounts Receivable
  • Job reference:
  • Job type
    Direct Hire

Are you ready for your next career move? We are hiring for a Senior Accounts Receivable Analyst for a permanent role in Nashville, Tennessee. This position is in Nashville, Tennessee. This company offers a flexible work environment and great benefits! This position will pay up to $45k depending on previous experience. 


This is a high-volume environment and in this position you will be interacting with members of other departments within the company. The Senior Accounts Receivable Analyst will be researching and validating a high volume of customer claims and deductions. You will field all shipping and billing disputes and will own the claims process from start to finish. 


  • Communicate with customers and clients as well as internal departments to obtain deduction information. Information can include customer debits, shipping documents, PO’s, quotes, and RGA’s etc. 
  • Determine if credit is due by reviewing and comparing documentation to company policies.
  • Issue credits on valid claims in accordance with company standards and policy.
  • Negotiate settlements on disputed balances. Collaborate with sales team when settlements cannot be reached.
  • Proactively research and identify internal issues followed by escalation, to minimize the number of claims in the future.
  • Provide excellent customer service to internal and external customers.
  • Work with Team Leader on Process Improvement Initiatives and strategies.
  • Support department in other projects as necessary

  • Undergraduate degree in Accounting or Finance is preferred.
  • Previous experience working with charge backs, claims, returns and/or credit. (2 to 3 years minimum)
  • Previous large ERP experience, SAP experience preferred
  • Credit, collections and customer service experience preferred
  • Proficient with Microsoft Excel and working knowledge of Microsoft Suite
  • Demonstrated ability to handle multiple tasks under deadlines and ability to work independently, well organized and timely
  • Detailed oriented with a high level of accuracy

  • Equal Opportunity Employer/Veterans/Disabled

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