Mortgage Loan Processor Responsibilities:
Performs duties from loans originated from any location throughout the company and/or from various Mortgage Consultants.
Provides excellent customer service to borrowers and internal customers.
Checks reports and follows up on assigned loans.
Ensures timely handling of all loan files.
Works within all posted service levels on all loans.
Reviews and evaluates documentation for completeness and communicates to customers in a one-on-one basis regarding loan status and any additional required documentation.
Works with the loan officer, borrower, and closer to provide updates, address any issues with loan files, and assure a smooth closing.
Submits completed loan files for underwriting approval.
Uses conversation log or memo sections in the current loan entry program each time a file is accessed or handled to accurately note progress of file.
Understands and adheres to mandatory compliance guidelines and attend training as required.
Ability to close 20+ loans a month
Education and Work Experience
Experience with Jumbo, Conventional, FHA, VA, and High Asset Loans
High School diploma or GED required.
Some secondary education preferred.
3+ Years Mortgage banking experience preferred.
Proficient in Encompass.
Proficient in Microsoft Office
Excellent phone etiquette.
Ability to multi-task.
Ability to work remote.
Equal Opportunity Employer/Veterans/Disabled
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