Accounting Principals is hiring for Collections Specialists in Naperville, IL This is a Temp to hire role starting asap. We have 10 open roles. The job would be training and shadowing in person for 4-5 weeks, and then going remote. They provide equipment.
Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers
Resolve delinquent accounts by aiming to collect the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate
Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on department procedures
Discuss financial status, review monthly income and expenses, and determine reason for non-payment
Process mortgage loan payments in accordance with established guidelines
Consistently monthly goals
Reconcile accounts with misapplied payments.
Collections experience OR Call center OR high-volume phone call experience
Temp Pay: $18-19/hour for 3-6 months
Perm Pay: $19/hour
Please send your resume to Michelle.Dziabenko@AccountingPrincipals.com with subject line APPLICATION and apply here.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
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