Mortgage Collections Specialist

  • Location
    Schaumburg, Illinois
  • Salary
    $ 16 - $ 19
  • Category
  • Job reference:
  • Job type
    Contract/Temp to Hire

Collections Specialist 

Accounting Principals is hiring for Collections Specialists in Naperville, IL This is a Temp to hire role starting asap. We have 10 open roles. The job would be training and shadowing in person for 4-5 weeks, and then going remote. They provide equipment. 


  • Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers
  • Resolve delinquent accounts by aiming to collect the full amount due, establish a solid plan with the borrower to bring the loan current, or proceed with hardship assistance as appropriate
  • Counsel borrowers on options for meeting their payment obligations, explain terms, and arrange repayment plans based on department procedures
  • Discuss financial status, review monthly income and expenses, and determine reason for non-payment
  • Process mortgage loan payments in accordance with established guidelines
  • Consistently monthly goals
  • Reconcile accounts with misapplied payments.
  • Requirements: 

  • Collections experience OR Call center OR high-volume phone call experience
  • Temp Pay: $18-19/hour for 3-6 months

    Perm Pay: $19/hour 

    Please send your resume to with subject line APPLICATION and apply here. 



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