Company: Financial Services/Banking
Title: Loan Servicing Specialist
Location: Naperville, IL (on-site)
We are seeking a Support Specialist for a multifaceted position with our firm! This role will work behind-the-scenes, posting payments, sending statements and running reports, while also working with customers, answering questions, and coordinating with many critical departments.
If you enjoy coordinating as a team, providing excellent customer service, and working in a role that's diverse and exciting, this position is for you!
Daily servicing new and existing accounts with payment posting, billing inquiries and account adjustments
Reviewing new applications for compliance and accuracy
Communicating with new and established customers regarding deadlines, updated documentation, payment information, and status updates
Coordinating tasks with multiple departments to assist customers and service accounts
Running reports for management in Excel and cross-checking between multiple systems and databases for accuracy
Responding to customers and assisting with day to day needs through phone or email
Assist with scanning, filing, and processing paperwork
Seeking candidates with..
2+ years' in Customer Service, Banking, or Financial Services Administration
Positive and helpful approach to customers
Enjoys coordinating and multi-tasking daily, with moving parts and unique scenarios that make every day different!
Comfortable with Excel and other Microsoft products
Great communication, energetic in their daily interactions with the Teammates, Customers and Management
This role is hiring Contract-to-Perm for an initial probationary period of 6-months or less. Once permanent:
Multiple health insurance benefit plans
Vision and Dental plans
401K with a company sponsored match percentage
4 weeks PTO to start
Excellent training programs for all employees
Upbeat, helpful and positive work environment
Company dedicated to Service, Excellence, and Teamwork!
So much more..
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
Please apply with your CV to: