Loan Service Rerepresentative

  • Location
    Chicago, Illinois
  • Category
    Banking / Finance / Insurance - General
  • Job reference:
    US_EN_5_849119_2817728
  • Job type
    Direct Hire

Accounting Principals is working with a bank near Rosemont,IL on a Diret Hire Loan Servicing Rep position, and we are looking for you if you are looking to get back to work right away!  This role will be in-office. 

Responsibilities: 

  • Answer telephone calls and attend face-to-face interaction to assist customers with routine inquiries such as but not limited to payoff, change in ownership, loan modification, and any other loan details.
  • Accurately process monetary transactions while balancing/reconciling daily work.
  • Process loan file maintenance transactions as needed to ensure data integrity.
  • Track and monitor post close collateral documents to confirm receipt and accuracy of documents.
  • Finalize new loan setup requirements and audit loan boarding data.
  • Timely disbursement of all escrow insurance type premiums, validation of active policy is in force.
  • Ensure non-escrow items have been paid by borrowers and reflected as such in system records.
  • Direct payment and clearing exceptions to maximize automated payment of property taxes.
  • Research and gather information for customer inquiries, complaints and requests and coordinate with peers as necessary to ensure response times are within regulated timeframes.
  • Qualifications: 

  • High school diploma or equivalent certification required.
  • Solid understanding of lending guidelines and practices.
  • Prior experience in banking a plus
  • Effective written, oral, interpersonal and listening skills at various levels of the organization.
  • Courteous and Professional mannerisms for both face-to-face and phone contact.
  • Organization skills along with a detail orientation and ability to adapt.
  • Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established time frames.
  • Analytical, research and problem solving skills.
  • Proficient in math and loan servicing accounting practices.
  • Work effectively with a wide variety of people on a broad spectrum of issues.
  • Maintain a high level of confidentiality, as appropriate regarding loans and account status.
  • Proficient in Microsoft Office Suite.
  • If this position sounds like a great opportunity to get back to work immediately, please Apply Now!

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

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