Investment Operations Specialist - 2422-1

  • Location
    Milwaukee, Wisconsin
  • Salary
  • Category
  • Job reference:
  • Job type

The Investor Services department is responsible for the accurate processing and maintenance of investor registers and documentation for the funds we administer. Associates are responsible for ensuring that existing and prospective investors meet eligibility, compliance and anti-money laundering (“AML”) guidelines when processing investor-related transactions, including subscriptions, redemptions, transfers and re-registrations, as well as the generation and distribution of confirmations. Associates are also responsible for reconciling trade information against clients’ expected transactions and monies received from investors. Additional responsibilities include written and oral correspondence with the fund and investors regarding AML documentation and transactions. The Investor Services department works closely with the legal/compliance team as needed. Associates are also a resource for client and investor inquiries regarding their transactions and documentation outside of the trade processing cycle. Associates are expected to have a basic understanding of the overall direction of USBFS’ Alternative Investment (“AI”) business, core services of AI, and ancillary products and services provided to the AI client base. Associates are also responsible for monthly investor services data in Soc 1 checklists for applicable funds.

Additional responsibilities include:
• Understanding the policies and procedures of the AI department
• Understanding the information flow through the various AI systems
• Knowledge of how to use the various systems specific to the job function
• Ability to communicate information carefully in order to manage client relationships
• Active listening to obtain information and understand client needs
• Written correspondence that is clear, professional and grammatically correct

Basic Qualifications:
• Bachelor’s Degree or equivalent work experience
Preferred Skills / Experience:
• Strong attention to detail required
• Effective verbal and written communication skills
• Ability to manage multiple tasks/projects simultaneously while meeting deadlines
• Ability to perform research and analysis
• Strong knowledge of Microsoft Office – Word, Excel, Outlook
• Ability to work independently with minimal supervision while participating in a team environment
• Exceptional organizational skills


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