HR Administrative Assistant

  • Location
    Minneapolis, Minnesota
  • Category
    Administrative / Clerical - General
  • Job reference:
  • Job type

HR Administrative Assistant

Accounting Principal is looking to fill a HR Administrative Assistant role for one of our clients in the Minneapolis area. The candidate will need to be flexible with capabilities to work from home, candidate should also expect to work 3 days in the office.

The Customer Service Representative is responsible for providing high quality customer service by responding to telephone inquiries, customer requests and problems as well as provide general administration in the areas of human resources, recruitment, and employee on-boarding.


  • Provide assistance and act as an escalation point to Employee Service Representatives on tier I issues and inquiries as it relates to administrative activities around HR, recruitment/employee on-boarding or learning and development.
  • Manage queue of assigned service requests and ensure timely processing occurs within specified service level agreement. Service requests include offer letters, survey administration, tuition reimbursement processing, document management, and some other requests
  • Maintain assigned process and work instruction documentation for assigned areas or projects
  • Maintain a useful working knowledge of company policies, procedures, government regulations and commonly accepted business ethics
  • May provide tier I and II back up phone and/or email support during peaks to ensure department meets specified service level agreements
  • Take on and manage administrative projects as assigned
  • Qualifications

  • 2-year college or post-secondary course work in related field or applicable work experience. Bachelor’s degree preferred
  • 2 years of customer service experience
  • 1+ year of experience in administration of HR, Recruitment, Payroll or Benefits
  • Established vocabulary of general HR terminology (recruitment, payroll, benefits)
  • Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation, and benefit information
  • Skills

  • Communication skills
  • Critical thinking/problem solving capability
  • Organized
  • Teamwork/collaborative
  • Time Management
  • If this sounds like the right opportunity for you, please click apply now or send your resume directly to


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