HR Administrative Assistant
Accounting Principal is looking to fill a HR Administrative Assistant role for one of our clients in the Minneapolis area. The candidate will need to be flexible with capabilities to work from home, candidate should also expect to work 3 days in the office.
The Customer Service Representative is responsible for providing high quality customer service by responding to telephone inquiries, customer requests and problems as well as provide general administration in the areas of human resources, recruitment, and employee on-boarding.
Provide assistance and act as an escalation point to Employee Service Representatives on tier I issues and inquiries as it relates to administrative activities around HR, recruitment/employee on-boarding or learning and development.
Manage queue of assigned service requests and ensure timely processing occurs within specified service level agreement. Service requests include offer letters, survey administration, tuition reimbursement processing, document management, and some other requests
Maintain assigned process and work instruction documentation for assigned areas or projects
Maintain a useful working knowledge of company policies, procedures, government regulations and commonly accepted business ethics
May provide tier I and II back up phone and/or email support during peaks to ensure department meets specified service level agreements
Take on and manage administrative projects as assigned
2-year college or post-secondary course work in related field or applicable work experience. Bachelor’s degree preferred
2 years of customer service experience
1+ year of experience in administration of HR, Recruitment, Payroll or Benefits
Established vocabulary of general HR terminology (recruitment, payroll, benefits)
Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation, and benefit information
Critical thinking/problem solving capability
If this sounds like the right opportunity for you, please click apply now or send your resume directly to Linette.firstname.lastname@example.org
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.accountingprincipals.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
Please apply with your CV to: