Healthcare Customer Representative

New
  • Location
    Cleveland, Ohio
  • Category
    Customer Service
  • Job reference:
    US_EN_5_849154_2778884
  • Job type
    Contract/Temp to Hire

Customer Service Representative Job in Cleveland Ohio.

Accounting Principals is working with networks in Cleveland to help them expand their customer service team. This is an amazing opportunity for anyone trying to break into the healthcare industry or transition your experience to a very reputable organization. To succeed in this position, you will be a go-getter that is able to grasp training very quickly, and then jump in and help get the job done! This is a temporary opportunity that will be extended based on performance and company need.

Responsibilities include:
- Answering heavy incoming calls in a friendly and professional manner
- Assisting patients and physician with questions and inquiries
- Communicating with patients and taking details notes from conversations
- Scheduling appointments for several departments within the healthcare network
- Transferring calls to appropriate nurse or faculty member when necessary
- Conducting outbound calls to follow up with patients and physicians as needed
- Accurately entering large amounts of data

Qualifications:
- At least two years of customer service experience
- Call center experience is helpful, but not required
- Strong communication skills (verbal and written)
- Ability to learn quickly and multi-task


If you are interested in a Customer Service Representative Job click “apply now” or e-mail your resume to Sean.bruce@accountingprincipals.com



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