Healthcare Call Center Customer Service Rep

  • Location
    Sacramento, California
  • Category
    Customer Service
  • Job reference:
    US_EN_5_849091_2762133
  • Job type
    Direct Hire

Healthcare Call Center Customer Service Rep

Accounting Principals is actively seeking a Healthcare Call Center Customer Service Representative to support a small family owned company in Folsom, CA.

For immediate consideration, email heather.allen@accountingprincipals.com with your availability today and Monday for a 10 minute phone interview + your updated resume (Word doc only).

In this role, you will answer between 20 and 50 calls per day and entering data into a spreadsheet. You must have excellent attention to detail, the ability to multi-task, and be able to type 45 words per minute.

Required Qualifications:

  • A minimum of 2 years’ experience with customer service/data entry.
  • Bilingual (Spanish)
  • Proficiency in Microsoft Office Programs including Excel, Word and PowerPoint.
  • Familiarity with programs and processes to support customer and client interactions such as multi-line call centers, live chat, and Outlook.
  • Excellent verbal communication skills in customer service and client relations.
  • Excellent written communication skills in customer service.
  • Proven ability to multi-task as shown in previous work experience.
  • Proven ability to critically assess data and employ critical thinking in the administration of tasks.
  • Typing 45+ WPM
  • Employment Type: Direct-Hire

    Work Hours: 8:00 am to 5:00 pm, M – F

     

    Please apply with your CV to:

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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