Facilities Coordinator - Interior (2)- USM - Norristown, PA

  • Location
    Phoenix, Arizona
  • Category
    Administration
  • Job reference:
    US_EN_5_834155_2894093
  • Job type
    Contract/Temporary

ONSITE

$20 per hour

M-F 8:30-5:30

Manages supplier’s book of business by creating appropriate work orders or issues for both suppliers and customers using USM’s work order system (NAS). Analyzes and assesses supplier compliance and success rate within USM standards and policies by generating reports out of the work order management system. Utilize supplier score card to coach suppliers on how to increase supplier successDevelops and maintains supplier relationships and communications. Ensures USM’s commitment to suppliers and customers are being met.Manages recurring services and their status’ as well as all additional customer requests (leveraged work and on demand services).Any other duties as requested by management.

Education

(HS Diploma, Under/Graduate Degree, etc.)

BA/BS from an accredited college or university or equivalent in education and work experience.

Business Experience

(prior years’ work/related experience)

Minimum 2-3 years’ experience working in a high volume, fast paced customer service role.

Licenses/Certifications

 

Language Skills

Bilingual in Spanish/English (Written and Spoken), preferred.

Technical Qualifications & Skills

Microsoft Excel & Word. Customer Relationship Management (CRM) experience managing facility service, or similar, work orders.

Strong written and oral communication skills.

Strong analytical skills with attention to detail and results oriented work ethic.

Excellent organizational skills with a demonstrated ability to multitask and execute work with competing priorities.

Ability to thrive in a changing environment utilizing critical thinking and problem-solving skills and adjust priorities to meet deadlines for customers and suppliers.

Strong ability to build and maintain relationships with both internal and external customers to exceed customer expectations.

Demonstrates willingness to provide feedback to management on process improvements.

Professional, friendly demeanor with a customer- oriented attitude.

Previous experience working with a work order management system a plus.

Experience in floor care, landscaping/snow removal, building repair and maintenance, or the trades (HVAC, Floor Care, Electrical, Plumbing, and /or Roofing) preferred.

Work hours for this position are subject to change, ample notice will be provided prior to any schedule changes.

Follow customer-specific policies and procedures. Handle multiple customers and take responsibility for following procedures.



Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.accountingprincipals.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

Please apply with your CV to:

The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

You apply with us. We partner with you.

  • Resume Help

    We’ll make sure your resume features the skills, keywords and personality it needs to stand out.

  • Interview Prep

    Let us tell you about the company and the hiring manager, and ask you some practice questions.

  • Career coaching

    We’ll help you continually develop your skills and keep your career moving in the right direction.

  • Great benefits

    Health, dental, 401k, work-life balance. You stay focused on your job. We've got you covered.

Similar Jobs
Not the right job?

We'll help you find a better fit. Send your resume now.