CWR-Consultant (x2) - XPOJP00061917

  • Location
    Atlanta, Georgia
  • Category
    Analyst
  • Job reference:
    US_EN_5_849435_2893807
  • Job type
    Contract/Temporary

Work Force and Org Analyst

 

Accounting Principals is currently seeking a Work Force and Org Analyst for a major Fortune 500 Company located in the greater Atlanta Georgia Metro Area.

 

 

Work Location: Atlanta Georgia USA 30346

 

Analyst, Workforce Org & Position

 

Onsite for training then hybrid – 2 days in office

 

Proficient with WORD, EXCEL and PowerPoint, (Visio would be a plus)

 

• Receive and execute requests including reporting relationship changes, and position data updates.

• Maintain SuccessFactors system configuration in the areas of profit centers, departments, locations, company codes, business units, ops groups, sub ops groups, and job codes.

• Generate position data reports and analyzes data to ensure accuracy related to workflows, incentives, and/or pay data.

• Consults with field HR, Lines of Business stakeholders, HR Technology and Payroll to troubleshoot and resolve complex payroll replication errors in SuccessFactors.

• Participate in projects and department initiatives to implement process improvements.

• Monitor and manage case resolution within performance and processing standards.

• Deliver relevant reports to Workforce Administration Manager.

• Participate in system testing and the identification of system and user-interface issues.

• Handles complex, confidential inquiries/requests related to employee data management or other HR functional processes.

• Assumes ownership of transferred/escalated requests and ensures accuracy/completeness of resolutions.

• Ensures resolution addresses the customer’s request and provides an excellent customer experience in an efficient and effective manner.

• Work with HR Technology or other HR team members to identify, review, research, and correct problems and implement fixes.

• Review, analyze, and reconcile related data according to established timelines, standards, and procedures.

• Escalate requests to the appropriate resource and assure that cases are updated and maintained accordingly.

• Review, update, and maintain HR services documentation for assigned areas (e.g., Standard Operating Procedures, Work Instructions) to ensure complete, accurate, and up-to-date processes.

• Leverages intermediate to advanced analytical skills to collect, develop, analyze, identify and measure current and new patterns,



Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records

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