Customer Service Representative

  • Location
    Draper, Utah
  • Category
    Customer Service
  • Job reference:
  • Job type
    Contract/Temp to Hire

Are you an administrative and customer service professional in Salt Lake City, Utah? Do you have excellent communication skills and take pride in providing quality customer service in every interaction?  Accounting Principals is hiring a Customer Service Representative for a Construction Company, and we're looking now!

This position is responsible for providing quality customer service to internal and external customers daily. This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.

Major Responsibilities:

  • Take incoming calls quickly and professionally to resolve customer inquiries.
  • Answer in-bound customer calls and schedule service appointments based on customer product, time and labor requirements; provide quotes to customers; process service requests while ensuring that all customer and product specifications are accurate; diagnose and order parts.
  • Research and obtain answers to customer inquiries (phone or walk-in) in an accurate and timely manner.
  • Update customer files each time contact is made with customer and close file when job is completed.
  • Resolve customer complaints regarding product and service, engaging other departments when needed (i.e. sales, shipping, technical and administrative staff).
  • Assist Service Technicians with daily issues including scheduling, parts orders, directions, customer communications, etc.
  • Process customer payment via credit card.
  • Place confirmation calls to customers with time/date of appointment.
  • Qualifications:

  • High School Diploma or GED
  • 1 year customer service or general business experience is highly preferred
  • Prior knowledge of general construction applications and terminology and/or window and door applications or components is nice to have!
  • Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications
  • Specifics: 

  • Contract to Hire 
  • Will conduct phone/ video interviews 
  • Don't wait! Apply at our website: OR send your resume to

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

    You apply with us. We partner with you.

    • Resume Help

      We’ll make sure your resume features the skills, keywords and personality it needs to stand out.

    • Interview Prep

      Let us tell you about the company and the hiring manager, and ask you some practice questions.

    • Career coaching

      We’ll help you continually develop your skills and keep your career moving in the right direction.

    • Great benefits

      Health, dental, 401k, work-life balance. You stay focused on your job. We've got you covered.

    Similar Jobs
    Not the right job?

    We'll help you find a better fit. Send your resume now.