Customer Service Representative

New
  • Location
    Seattle, Washington
  • Category
    Customer Service
  • Job reference:
    US_EN_5_849435_2858311
  • Job type
    Contract/Temp to Hire

Are you looking for a fast-paced customer service role? Accounting Principals is seeking qualified customer service professionals for our client in Seattle, WA. Please see below for details. 

Job: Customer Service Representative

Pay: $19-$20/hr

Location: On-site in Seattle, WA 98101

Responsibilities:

  • Answer calls from class action / settlement members in a prompt and courteous manner.
  • Respond appropriately with provided script
  • Create a friendly and professional interaction
  • Acknowledge and demonstrate empathy appropriately within requirements and defusing concerned callers when necessary.
  • Use software, databases, scripts and tools appropriately.
  • Understand, meet or exceed performance metrics
  • Adhere to all company policies.
  • Agent Requirements

  • Exceptional communication skills
  • Active listening skills
  • Strong time management and decision-making skills.
  • Proficiency with computers, CRM software and data base searching and entry, strong typing skills.
  • Adaptability, accountability, comfortable with ambiguity and rapid changes.
  •  



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.accountingprincipals.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

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