Customer Service / Adm. Support - Salt Lake City, UT

New
  • Location
    Salt Lake City, Utah
  • Category
    General / Other - General
  • Job reference:
    US_EN_5_849153_2663494
  • Job type
    Contract/Temp to Hire

Customer Service/Adm. Support - Salt Lake City, UT

Accounting Principals is looking for a Showroom Specialist for one of our clients in Salt Lake City, UT. This is a Full-time position to be performed on-site. (M-F 8-5PM). The Showroom Specialist will serve as the point of contact for customers. The person will be responsible for understanding customer’s needs as well as updating customer information in the system, providing project quotation or cost detail and scheduling appointments.

Duties:

  • Answers and accurately directs customer calls for both internal and external customers by asking leading questions and pre-qualifying
  • Displays and/or demonstrates products in showrooms using samples and digital tools
  • Inputs and maintain accurate information in lead management software
  • Qualifies call-in and walk-in customers to set sales appointments for Outside sales representatives
  • Ability to read and interpret blueprints
  • Plan/organize, manage, and attend showroom events.
  • Lead presentations or training sessions as needed
  • Follows a structed sales process and delivers project quotation or cost detail
  • Comfortable interacting with local industry or trade groups
  • Administers, verifies, and communicates accurate product or customer information
  • Provide other administrative support
  • Initiates office stock order by reviewing on-hand vs suggested levels of supplies, literature, and product samples
  • Meets company safety requirement by keeping work area neat and clean
  • Qualifications:

  • Must have a High School Diploma or GED. Bachelor’s or Associate’s degree preferred
  • One or two years of customer service or administrative experience
  • Ability to verbally present information and respond to questions from customers, managers and general public
  • Ability to read and analyze documents related to contracts and work documents
  • Must present clean and neat physical appearance
  • Ability to solve practical and arithmetic problems. Mathematical skills
  • Ability to apply basic concept of algebra, geometry, and general business math
  • Computer skills: Proficiency with MS Office Word, Excel, PowerPoint
  • Salesforce, CRM, PSI experience a plus
  • Ability to move or lift up to 25 pounds
  • Skills:

  • Energetic personality
  • Strong organizational, time management and problem-solving skills
  • Self-starter
  • Customer Service skills
  • Detail-oriented
  • Teamwork – Ability to work collaboratively with team members and customers
  • Adaptable to changes
  • If this sounds like the right opportunity for you, please click apply now or send your resume directly to Linette.pichardo@accountingprincipals.com

     



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