Credit/Collections Specialist

  • Location
    Mount Airy, North Carolina
  • Category
    Accountant - General
  • Job reference:
  • Job type
    Direct Hire

We are working with a fantastic client in Mount Airy who is hiring a Credit//Collections Specialist to join their team.  This position is responsible reviewing customer accounts, collecting on past due accounts, and reviewing credit terms for individual customers.

An ideal candidate will have a minimum of 5 years of AR/Collections experience and a desire to join a fantastic accounting team.


  • Identify and Inform customer of overdue accounts and collect customer payments in accordance with payment due dates.
  • Ensure all customer information is correct, including phone numbers and addresses. Maintain contact list.
  • Send statements monthly to customers.
  • Ability to develop and execute tailored procedures needed to collect on each account.  This includes working with other departments and various individuals at the customer locations.
  • Ability to identify, solve and correct root causes attributing to account delinquency.
  • Resolves invoicing problems, discrepancies and resubmit correct invoices for payment while applying good customer service in a timely manner.
  • Develop good working relationships with customer service department in order to collaborate on invoicing issues.
  • Assist the credit manager with ad hoc assignments
  • Qualifications:

  • 3-5 years of collections experience in a manufacturing environment
  • Strong understanding of accounts receivable
  • Excellent customer service
  • If you would like to be considered for this role, apply now!

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