Lansing- Credit Analyst
The credit analyst is responsible for processing/decisioning on credit applications and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch Associates and customers.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Review credit applications for accuracy
Pull credit reports, request supplier references, and gather needed information from Sales Associates to facilitate credit limit decisioning.
Independently determine the appropriate credit limit for submitted applications and rechecks on existing customer accounts.
Process response letters to customers.
Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and resolve credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and reconciliation of accounting records with customers.
Ability to handle high transaction volume
Ability to manage multiple tasks and meet deadlines
Ability to work with a strong attention to detail
Strong customer focus.
Strong problem solving/decision-making skills.
Ability to work effectively in a team environment
Ability to reconcile accounting records
Basic proficiency with Excel and Word
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
Please apply with your CV to: