Credit and Collections professional

  • Location
    Jacksonville, Florida
  • Category
    Billing / Collections
  • Job reference:
  • Job type
    Contract/Temp to Hire

Our team is working with a growing company in Jacksonville to find a Credit and Collections professional. The right candidate must have superior analytical, reconciliation, computer and interpersonal skill sets, possessing the ability to think and work independently, yet work effectively with a team to accomplish team goals.  The knowledge of Excel/Access/Word level is a must, and experience with Great Plains is a major plus, to be effective.  Candidate must be extremely organized, able to set priorities and possess leadership skills to be successful in this position. 



•             Own and drive betterment in B2B current and past due %, collections and recovery, maintain clients’ aging’s at terms.

•             Effective customer communication regarding accounts receivable status.  Update systems accordingly.

•             Expedite payments before client terms, if possible.

•             Manage the performance of the Accounts Receivable by developing and maintaining credit policy, analyzing delinquent accounts via differential analysis, and determining/update plan to collect outstanding receivables within company deadlines. Conduct research and conceptualize new techniques, ideas, and solutions for a variety of credit challenges.

•             Build and maintain cross-functional relationships throughout the company to ensure credit management needs are being met in a timely manner.

•             Aggressive but professional collection efforts on clients past terms while promoting quality customer service and preserving client relationships.

•             Manage past due and high risk accounts and implement collection efforts based on management directed strategy.

•             Produce and analyze accounts receivable aging of accounts to determine overdue accounts, and subsequent collection action.

•             Review A/R weekly with Controller.

•             Develop and maintain processes and procedures to analyze accounts and establish appropriate credit limits and approval/denial guidelines.

•             Communicate effectively to internal & external customers regarding new account applications and credit decisions.

•             Respond to customer questions, resolve issues within scope of responsibility, resolve disputes or other billing issues that are causing payment to be withheld.  Research and resolve short-payments.

•             Daily Cash Application

•             Meet pre-determined departmental standards for productivity and quality measures, to include daily deadlines.

•             Planning, evaluating, implementing and continuously improving all aspects of credit & collection functions and processes; assist in formulation of specific collection objectives and achievement of same.

•             Previous P&L responsibility is a strong plus. Write, maintain, improved procedures.

•             Working knowledge of Chart of Accounts.

•             Administrative duties & Special Projects as assigned or needed.




•             Expert PC Ability (Excel/Word/Access/Internet applications and client portals.)

•             Knowledge of Great Plains a plus.

•             Expert knowledge of Dunn & Bradstreet and other credit reporting agencies.

•             Strong knowledge of various customer care, IT, billing, collections, recovery systems.

•             Strong 10-key.

•             Strong attention to detail, accuracy, ability to identify & resolve problems.

•             Understand procedures and priorities, have sense of urgency.

•             Innovative, team player.

•             The ideal applicant will have a minimum bachelor’s degree in finance, business administration or a related field, and at least two years in commercial (B2B) collections.

•             Solid collection, analytical, organizational and negotiating skills; effective oral and written communication skills; and a solid knowledge of commercial credit and collection laws.

•             Ideal applicant must enjoy working in a fast-paced, up-beat environment and be able to thrive under pressure.



If you are interested in this position, please apply in the link provided. For immediate consideration, email your resume to

Please apply with your CV to:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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