Accounting Principals has partnered with an Arlington Manufacturing Company to hire a Credit Analyst for a Direct-Hire position paying up to $25.00/hour.
Summary: Monitor, reconcile and collect past due and short paid balances on the customer's account. Research the short payments, deductions, and overpayments. Process credit and rebill invoices, credit card charges and adjustments in Oracle. Communicate pertinent information to various departments to resolve credit/collections issues. Work closely with Shipping, Traffic, Customer Service, Sales and Finance departments. Provide Lead and Management Support as directed.
Essential Duties and Responsibilities: include the following: other duties assigned upon need.
Review the past due report and applicable Advanced Collections in Oracle.Contact the customer according to applicable strategies established in Advanced Collections, in Oracle.
Store and update notes in the Oracle database each time there is customer contact.
Follow up on a regular basis with the customer until a payment resolution is received.
Advise the Credit and Collections Manager if/when problems or concerns arise.
Special reporting for customers requires proficiency in Excel.
Special payment process and handling for direct imports accounts.
CHARGEBACKS, DEDUCTIONS, and DISPUTES
Review the daily Open Claims Report, which contains all deductions and claim status per account.
Gather the data for research of the deduction/short payment.
Once identified, create the claims in Trade Management module in Oracle.Follow the Claims Process outline on the Credit Department Manual.
Forward the adjustments to the appropriate department for review and approval.
If the deduction is not authorized a CB Claim is generated.
The Credit & Collection Analyst will order POD, BOL or necessary purchase orders and shipping documents.
Work with IT department in resolving system related issues.
Ensure Company policies regarding delegation of authority are adhered to.
Review orders on credit hold report on daily bases, and as needed to ensure orders are released timely. Orders are held based on credit hold policy.
Review and gather required new account setup credit documentation to score credit applications and provide appropriate credit limit recommendation based on national trade credit reporting, credit references and national credit reporting group leads.
Assigns payment terms, credit limit, collector responsibility, and appropriate bill-to address information and required sales tax exemption certificate documents.
Backup to Invoice Clerk - Forward new invoices to the customer via email and mail.
Perform special projects upon request from the Credit Manager and Corporate Controller.
Maintain the on-line Credit Department Manual.
Update Department forms.
Training of new employees.
Perform deductions analysis on customer’s account and present the finding to Sales for contract negotiations.
Document the department processes of Oracle upgrade
Collaborate with other departments to increase the workflow efficiency (Traffic, Shipping).
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
Please apply with your CV to: