Consumer Collections

  • Location
    Raleigh, North Carolina
  • Category
    Collections
  • Job reference:
    US_EN_5_844855_2785412
  • Job type
    Contract/Temp to Hire

Job Summary: 

Perform collection activity for /Consumer accounts assigned. Provide excellent customer service to both internal and external clients. 

 

Essential Functions: 

·         Making debt collection calls on consumer accounts.  

·         Escalate unresolved issues to the collections manager as needed  

·         Maintain detailed customer information on delinquent accounts including contact information 

·         Meet or exceed objectives and collection goals 

·         Conduct customer research for unresolved disputed issues  

·         Ability to excel in fast paced environment 

 



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