Accounting Principals is currently seeking a Collections Specialist for a company in Grand Rapids, MI. This role will be responsible for performing business to business collections and resolving issues with accounts.
Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
Responsible for business to business collections, contact multiple levels of management within customer’s business to request payment of delinquent invoices and assist customer in resolving issues with accounts
Review customer files annually to update credit data and determine if credit lines should be modified
Process customer payments via check, ACH or credit card as needed
Responsible for monitoring and maintaining assigned accounts
Ensure schedules, invoices, supporting documentation and other documentation are scanned promptly
2-3 years of Collections experience
Excellent customer service and account management skills
Bachelor’s degree preferred
Attention to detail
If you are interested in this role apply now! Please send your updated resume to Jess.Bentley@accountingprincipals.com to be considered immediately.
Equal Opportunity Employer/Veterans/Disabled
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