Collections Specialist

  • Location
    Seattle, Washington
  • Category
    Accounting & Finance
  • Job reference:
  • Job type

Accounts principals is looking for an Collection's specialist to join their Software client in Seattle Washington. This person will be joining a team of other specialist to assist with their volume! Our client would ideally like someone that is customer service oriented but understand the complexities of collections. Desired personality traits include Quickly motivated, self-driven, can-do attitude, problem solver, and strong customer service skills. More responsibilities and qualifications are listed below.

In this role you will:

  • Enact collections via phone and email following up on past due accounts.
  • Assist with any payment discrepancies and resolve them
  • Respond to client questions and inquiries.
  • Provides excellent customer service to internal and external customers
  • Pull invoices and review for accuracy and compliance.
  • Responsible for bringing account and customer concerns to the Collections Manager for prompt resolution
  • Other duties and projects as assigned.
  • To be successful for this position you will need:

  • A minimum 2 year of business to business collections experience, 4+ years of corporate collections experience preferred
  • Experience with Salesforce, Zuora, and NetSuite is highly preferred
  • Intermediate knowledge of Excel
  • Desire to learn and grow within the accounting field
  • Impeccable customer service history
  • Keen attention to detail
  • This role located in Seattle Washington but can be completely remote. If you are interested in this role, please click “Apply” below, or send your resume to for additional details, or learn about other opportunities!”

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