Collections Specialist

  • Location
    Chicago, Illinois
  • Category
    Collections
  • Job reference:
    US_EN_5_849119_2817298
  • Job type
    Contract/Temp to Hire

Accounting Principals is seeking a Collections Specialist in Chicago. You must have at least two years of collections experience. You must also have experience in collecting and managing account payments. You will be responsible for following up on delinquent accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem.

Responsibilities:

  • Follows and reports status of delinquent accounts
  • Receives delinquency reports from the computer system
  • Investigates outstanding balances and takes action to resolve in a timely manner
  • Analyze and manipulate large amounts of data
  • Utilize most efficient resources to secure timely payment of open claims
  • Completes check exception report and collects on all accounts that are overdrawn
  • Negotiate payment plans with customers in accordance with company collection policies
  • Reviews residual account balances after payments are applied
  • Process requests from customers, including answering billing questions, providing invoice copies, updating account information
  • Performs other tasks and projects assigned by management 
  • Requirements:

  • Two years of collections experience
  • Knowledge of computer programs, including Microsoft Word and Excel
  • Experience in customer service
  • Ability to work with a heavy volume of data
  • Strong analytical and problem solving skills
  • Excellent communication, telephone, and public relations skills
  • Strong verbal and written communication skills
  • If you are interested in this position or other accounting opportunities, please click “apply” below and apply online at www.accountingprincipals.com.



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