Accounting Principals is seeking a Collections Specialist in Chicago. You must have at least two years of collections experience. You must also have experience in collecting and managing account payments. You will be responsible for following up on delinquent accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem.
Responsibilities:
Follows and reports status of delinquent accounts
Receives delinquency reports from the computer system
Investigates outstanding balances and takes action to resolve in a timely manner
Analyze and manipulate large amounts of data
Utilize most efficient resources to secure timely payment of open claims
Completes check exception report and collects on all accounts that are overdrawn
Negotiate payment plans with customers in accordance with company collection policies
Reviews residual account balances after payments are applied
Process requests from customers, including answering billing questions, providing invoice copies, updating account information
Performs other tasks and projects assigned by management
Requirements:
Two years of collections experience
Knowledge of computer programs, including Microsoft Word and Excel
Experience in customer service
Ability to work with a heavy volume of data
Strong analytical and problem solving skills
Excellent communication, telephone, and public relations skills
Strong verbal and written communication skills
If you are interested in this position or other accounting opportunities, please click “apply” below and apply online at www.accountingprincipals.com.
Equal Opportunity Employer/Veterans/Disabled
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