Are you looking to take your career to the next level? We are currently recruiting for customer service/collection specialist in Dothan Alabama. Our client is a Nationwide organization specializing outsourced Accounting and Receivables. This position is also bonus eligible! If you have solid customer service experience, highly trainable, and looking for flexibility to work from home, please apply!
Customer Service / Collections Specialist
High school education or equivalent
Previous experience with customer service
At least six (6) months working knowledge/work ethics experience preferred.
Satisfactorily completing MRS training period.
Proficient in data entry, multitasking, and computer navigation
Excellent communication skills
DUTIES AND RESPONSIBILITES OF JOB:
Assist consumers via telephone in the resolution of financial obligations through account
maintenance according to both client and company expectations.
Maintain monthly performance and quality standards
Perform other related duties as assigned by Management.
CHARACTERISTICS REQUIRED OF THE JOB
Follow prescribed procedures and scripted material regarding the regulations governing collections
Develop and maintain great customer relationships using compassion, empathy, and respect.
Provide the highest level of quality, professionalism, and trusted service to all customers
Desire and ability to work in a goal-oriented, team environment in order to exceed time sensitive
· Excellent interpersonal and communication skills with the ability to negotiate.
· A sensitivity to others and the ability to promote good customer
· Organizational skills, which promote a progressive, efficient, flow of work through the office. Ability
to calculate figures and amounts such as interest and percentages. Excellent organization and time
If you are qualified and interested, please apply directly!
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please
The Company will consider qualified applicants with arrest and conviction records
Please apply with your CV to: