Accounting Principals is assisting our client in Newark, New Jersey in their search for a Collections Specialist. This is a direct hire role paying between $50k-$55k depending on experience.
- Collection calls and/or correspondence in a fast paced collections department.
- Provide customer service regarding collection issues
- Process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts - customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Reduce delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Skills and Requirements:
- 3-5 years of experience as a Collection Specialist
- Knowledge of billing procedures and collection techniques
- Proficiency in MS Office (Excel, Word, Outlook)
- Ability to work under pressure
- Previous negotiating experience
- Problem-solving skills
Please apply with your CV to: