Collections Manager

  • Location
    North Richland Hills, Texas
  • Salary
  • Category
  • Job reference:
  • Job type
    Contract/Temp to Hire

I am working with a large and growing company in North Richland Hills, TX to identify a tenured and professional Collections Manager. If you jump from job to job you will not be considered! 


  • Ensure that collection activities (customer interactions and collection call volume standards) are performed on all accounts with a past due Accounts Receivable (AR) balance 
  • Drive performance metrics, such as Days Sales Outstanding (DSO) Aging accounts and bad debt percentage  
  • Establish relationships with business partners in sales, onboarding, corrections, credit and billing to drive strategic performance metrics 
  • Partner in the development of the collection system strategy that includes the delivery of strategic and operational processes and system processes 
  • Analyze data to make recommendations on forecasting budgets, service measurements and staffing needs 
  • Drive improvements in collection system strategy including changes in operational, SOPs and training.  
  • Participate in planning and estimate cycles for setting goals for the collection’s organization based on fluctuations in the economic environment. 
  • Collaborate with team on accounts to proactively identify areas of potential risk to mitigate escalations.  
  • Effectively communicate updates to senior management on accounts status/challenges and collection strategy of collections by team, in addition to individual risks within the portfolio of accounts. 
  • Understand and practice the requirements of the SOX and Internal Controls for the department with the ability to identify deficiencies in the requirements and support procedure changes to mitigate risk. 
  • Promote a positive and engaged team through creation of a supportive and engaging work environment that promotes collaboration, training and development  
  • Coach, develop and motivate team in reaching new skills, knowledge and effective communication  

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