Collections Analyst

  • Location
    Edison, New Jersey
  • Category
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  • Job type

Currently we have a 3 month+ contract spot open for a Collections Analyst for our client in Piscataway.   To apply please resumes to 

The Collection Analyst position is primarily focused on the maintenance and collection follow up of past due accounts. This role is responsible for establishing customer relationships to ensure customer account reconciliations coincide with the customer’s accounts payable system. This includes, sending statements, dunning notices, working with the customer to obtain remittances advises, quickly reconcile unapplied cash payments, working with customer service team to quickly identify new deductions. The Analyst will also accept payments from customers processed through a virtual credit card processor. Access to the call center – accepting incoming calls and to initiating new cases into Sales Force are also part of the job requirements.   

  • Develop rapport with customers and sales and document correspondence in Sales Force.  Sales Force experience a big plus
  • Pleasant phone manner – customer focused collection approach.
  • ERP systems a plus

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