We are seeking a Collection Specialist for a Mortgage company in Grand Rapids. The ideal candidate will have one or more years of collection experience and excellent communication skills. The Collection Specialist works closely with the Home Preservation and Foreclosure team.
Make outbound collection calls in a professional manner while keeping and improving customer relations.
Set customer up with payment plans
Resolves client-billing problems and rescues accounts receivable delinquency
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Minimum of one-year collections experience
Excellent communication skills
Working knowledge of Microsoft Excel
Professional customer service skills
To learn more about the Collection Specialist role in Grand Rapids, MI please apply directly to this position with your resume in MS WORD format. Other great opportunities are available as well, please log into www.accountingprincipals.com to learn more!
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
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