Chargeback & Deduction Analyst

  • Location
    Santa Fe Springs, California
  • Salary
    $23.00/Hour
  • Category
    Accounting & Finance
  • Job reference:
    US_EN_5_849082_2789921
  • Job type
    Contract/Temp to Hire

 

  • Research short paid invoices and deductions by reviewing aging and reconciliation of outstanding invoices.
  • Create billing invoices for approved overages into the ERP and/or EDI software systems while ensuring that all proper discounts and special pricing have been correctly applied.
  • Ability to work on many different e-commerce platforms (Amazon, Shopify)
  • Reconciles ACH payments (Shopify, Paypal, Amazon) and inputs invoice numbers, order numbers, and amounts for applicable accounts.
  • Relays all vendor guideline requirements to the appropriate department such as Marketing, Accounting, Shipping/Freight and Upper Management prior to order fulfillment.
  • Follows up with customers to resolve problems and/or answer any additional questions or inquiries they may have. Additionally, will escalate customer/purchase orders to management as necessary.
  • Researches chargebacks and builds accurate dispute cases to recover funds in accordance to vendor guidelines. Receives and documents customer returns, damaged products, expired products and miss-shipped products.
  • Maintains confidentiality of all customer and company accounts and its relevant information.
  • Performs any other duties as may be assigned by the Manager


  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

    You apply with us. We partner with you.

    • Resume Help

      We’ll make sure your resume features the skills, keywords and personality it needs to stand out.

    • Interview Prep

      Let us tell you about the company and the hiring manager, and ask you some practice questions.

    • Career coaching

      We’ll help you continually develop your skills and keep your career moving in the right direction.

    • Great benefits

      Health, dental, 401k, work-life balance. You stay focused on your job. We've got you covered.

    Similar Jobs
    Not the right job?

    We'll help you find a better fit. Send your resume now.