Call Center Representative

  • Location
    Bradenton, Florida
  • Salary
    $17.00/Hour
  • Category
    Customer Service
  • Job reference:
    US_EN_5_17242_63673837
  • Job type
    Contract/Temp to Hire

Accounting Principals is now hiring for Call Center Representatives in Bradenton, FL! Ideal candidate will have relevant experience in a call center environment and is comfortable working in a fast paced environment.
 
Responsibilities
 

  • Answer incoming customer phone calls and take appropriate action for each call
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
  • Input data into the company computer platform to keep each customer record updated
 
Qualifications
 
  • High school diploma or GED required
  • Strong computer skills
  • Excellent interpersonal communication skills
  • High level of professionalism
  • Strong problem solving abilities
 
Please submit resume to robert.castillo@accountingprincipals.com for details and further consideration.
 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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