Accounting Principals is now hiring for Call Center Representatives in Bradenton, FL! Ideal candidate will have relevant experience in a call center environment and is comfortable working in a fast paced environment.
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
- High school diploma or GED required
- Strong computer skills
- Excellent interpersonal communication skills
- High level of professionalism
- Strong problem solving abilities
Please submit resume to firstname.lastname@example.org for details and further consideration.