Billing Specialist/Customer Service

  • Location
    Fairlawn, Ohio
  • Category
    Billing
  • Job reference:
    US_EN_5_849154_2817472
  • Job type
    Contract/Temp to Hire

Billing Specialist/Customer Service

Accounting Principals is currently seeking a Billing Specialist/Customer Service professional for a full-time position at a well-established construction company in Fairlawn, Ohio. This is a contract-to-hire role that will focus primarily on taking customer orders, billing, and providing excellent customer service. Candidates must be able to work M-F between 8:00am and 5:00pm. Shift start, and end times may vary.

Responsibilities:

  • Taking orders and answering customer questions by phone
  • Improve, document, and streamline the billing process
  • Work with the Customer Service Department and other departments to resolve escalating billing issues
  • In addition to hands on billing responsibilities, also responsible for posting, researching and following up on customer payments
  • Manage and coordinate the delivery of invoices through various electronic billing systems
  • Entering data into spreadsheets
  • Sending orders out to be shipped
  • Qualifications:

  • Previous customer service and billing experience (construction is a plus)
  • Familiarity with ERP systems is a plus
  • Able to navigate Excel spreadsheets with ease and input information
  • Strong ten-key and data entry skills
  • Able to communicate professionally and provide excellent customer service
  • Employment Type: Contract to hire

    Work Hours: 8:00am – 5:00pm, 40 hours per week

    Compensation: $18 to $20 an hour

    To find out more about this job opening, submit your application and resume through our website. If this job isn’t the right fit for you please visit www.accountingprincipals.com to browse other job openings available through our company in your area.



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