Banking - Member Services Specialist

  • Location
    San Diego, California
  • Salary
    $ 19 - $ 23
  • Category
    Customer Service
  • Job reference:
    US_EN_5_849435_2860973
  • Job type
    Direct Hire

Accounting Principals is currently seeking a Member Services Representative with one or more years of experience to work at a well-established regional bank. This position places the candidate in an industrious work environment with lots of growth opportunity.

This role is a full time position that entails cash handling responsibilities, opening new and servicing new accounts, cross selling products and services that may best fit the client’s needs. Qualified candidates should be able to multitask while maintain a high level of customer focus and a laser focus on business growth. If this sounds like you, apply today!

Responsibilities

  • Provide world class client care equally when handling requests and complaints
  • Assists with opening new accounts, products, services, and cross selling for clients
  • Proficient knowledge of proper completion, maintenance, and retention of legal documentation
  • Working knowledge of banking policies, procedures, and industry laws and regulations
  • Proficiency in all areas of cash handling including teller, safe, and ATM balancing
  • General Clerical needs such as filing, fielding phone calls, answering client’s general questions
  • Qualifications:

  • Background in cash handling roles
  • Three years previous banking operations and client services
  • Experience with opening products and services strongly desired
  • Skills:

  • Strong written and verbal communication skills
  • Solid collaborative mentality with fellow bank employees
  • Capability to plan and organize day while being adaptable to changing priorities
  • Critical thinking skills to be able to quickly solve and escalate client concerns
  • Salary:

  • $19-23/hr
  • Schedule:

  • Monday-Friday, 9:00am-5:00pm with 15 minute buffers before and after start and end time
  • Equal Opportunity Employer Minorities/Women/Veterans/Disabled



    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

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