• Accounting Principals
• Jobs
• Collections Jobs

Collections Jobs

Collections jobs deal with billing customers for services and collecting their payments for the debt. Most collections jobs involve handling seriously delinquent debt.

Biller

A biller is a person who works for a company and bills the customers for the products and services rendered. If payment is received at the time of service, it will be credited to the account. The customer account information then goes through the biller who is responsible for ensuring the correct services and charges are listed. The bill is sent to the customer who then remits or neglects payment. If after 60 to 180 days the customer has not paid the balance, it is generally forwarded to collections, where further action to collect the debt is taken.

Collector

Collectors are responsible for contacting customers who have not made payments on their balance, or who have been charged off by their original creditor. Primary contact is made through phone calls and letters, but if the debtor cannot be located, other means will be involved to locate them to try to collect on the debt. Collection efforts may include calling friends and relatives, neighbors, and other references listed on the account. Collectors must be willing to be persistent, but also follow the guidelines of debt collection set forth by law. When a debtor is reached, the collector must be willing to offer alternative payment arrangements and possibly settle the debt for less than is owed on the account.

Biller/Collector

The Biller/Collector is responsible for performing duties of both a biller and a collector. The biller will both ensure the correct charges have been applied to the account, as well as pursue the account holder for the payment of any balance due on the account. Smaller agencies and will employ one person to take care of both jobs, where larger facilities will have separate billing and collection departments.

Collection agencies will buy the debts from the original creditors so they can make money when the debt is paid, and the original company does not lose too much money on delinquent accounts.

Available Collections Jobs