Customer Account and Logistics
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Job Code: 12009502
Job Location: Knoxville, TN
Category: Administrative
Industry: Manufacturing
Job Type: Direct Hire
Last Updated: 11/13/2009
Large Manufacturing Company has an opening at the Corporate Office location for a Logistics and Customer Account Specialist.
This position is responsible for coordination of all day to day activities associated with order management (non CRP customers) for a specific region. Daily interaction is required with both internal and external business partners.
Coordinate logistics process and execute fulfillment of orders to ensure timely delivery and customer satisfaction. Examine effectiveness of processes by weighing the trade off between speed of delivery and cost of transportation. Work with carriers to optimize the transportation resources to reduce freight costs.
Communicate with brokers by phone, email, or EDI to receive and audit product orders. Respond and investigate customer questions and issues to resolve quickly and ensure customer satisfaction.
Initiate, lead, and participate in cross-functional, cross-business initiatives.
Control, track shipments, reverse logistics, and re-deliveries.
Must have a BS - Preferably in Logistics - NO EXCEPTIONS! 35 K Plus DOE
Accounting Principals, Inc. is a member of the MPS Group.