Customer Service Professional
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Job Code: 11176637
Job Location: Austin, TX
Category: Accounting
Industry: Accounting Service
Job Type: Contract
Last Updated: 11/18/2009
Accounting Principals is seeking an experienced Customer Service Professional with some accounting background for one of their Austin clients. This position will pay $12-15 per hour (based on experience) and will start in December. (Contract position)
Must have out-going personality and be able to multi-task and handle a variety of different tasks.
Qualifications and Duties for the position include but are not limited to:
Handle incoming support calls pertaining to accounting year-end issues and provide effective solutions
Provide product support for customers and business partners
Apply your accounting degree or background in assisting customers
Year-end issues may include processing W2s/W3s, tax filing, tax reporting, preparing and processing 1099s, Federal tax updates and State tax updates
Resolve high volume of issues in a timely manner
Must be able to perform in a goal-oriented environment
Must be able to make judgments on support issues that require an escalation to other personnel
Effectively track support activity in system in a clear, concise and professional manner
Will be provided with formal training and ongoing coaching and guidance from supervisor through duration of term
Minimum Requirements:
Bachelors degree in Accounting or Finance or 2+ years of Accounting experience, especially with A/P, Payroll, tax filing and year-end closing procedures
Effective and professional verbal and written communication skills
Efficient with Windows XP and/or Windows Vista
Professional and courteous telephone manners
Ability to identify and analyze problems and determine course of action
Ability to work well with supervisors, peers and administrative personnel to accomplish objectives
Ability to work with minimal supervision
Ability to learn quickly and apply to practical use
Excellent interpersonal skills, attitude and spirit of teamwork
If you feel that you meet the above requirements please submit your resume for immediate consideration.
Visit our website www.accountingprincipals.com
Accounting Principals, Inc. is a member of the MPS Group.